Privacy Policy

Last updated: September 21, 2025

Pilates Temple operates this store and website, including all related information, content, features, tools, products and services, to provide you, as a customer, with a personalized shopping experience (hereinafter the "Services").

Pilates Temple is a Shopify-powered store, which allows us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access, use, purchase, or otherwise interact with us through the Services.

This Policy is written in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and the Belgian Code of Economic Law – Book VI. In the event of any conflict between our General Terms and Conditions of Sale and this Privacy Policy, the latter shall prevail with regard to the collection, processing and disclosure of your personal information.

Personal information we collect

By "personal information," we mean any data that can identify you or that can reasonably be linked to you. This includes, but is not limited to:

  • Contact details: name, address, billing and delivery address, telephone number, email address.

  • Financial information: bank details, credit card, transaction details, payment confirmation.

  • Account information: username, password, preferences.

  • Transaction data: products purchased, viewed, returned, exchanged, or cancelled.

  • Communications: content of your exchanges with us (customer service, email, etc.).

  • Device data: browser type, IP address, technical identifiers.

  • Usage data: browsing history, pages viewed, interactions.

Data sources

We collect this information:

  • Directly with you (customer account, order, form).

  • Automatically via cookies, pixels and measurement tools.

  • With Shopify, our store provider.

  • From our technical service providers (payment, hosting, transport).

  • Through marketing or advertising tools.

Use of your data

We use your personal information to:

  • To provide, personalize and improve the Services.

  • Processing orders, deliveries, returns, and payments.

  • Communicating with you (customer service, confirmations, offers).

  • Ensure site security, detect fraud.

  • To meet our legal and regulatory obligations.

  • To carry out targeted marketing or advertising activities (with your consent if required).

Disclosure to third parties

Your data may be shared with:

  • Shopify, which hosts our store.

  • Our logistics, payment, or technical service providers.

  • Our marketing partners (in compliance with GDPR).

  • The public authorities if legally required.

  • Third parties in the event of restructuring (sale, merger, etc.).

Relationship with Shopify

Shopify acts as a data processor for some of your data, and as an independent data controller in other cases (e.g., cross-referencing data between merchants for targeted advertising).

You can view their privacy policy here:
🔗 https://www.shopify.com/fr/legal/confidentialite

Safety and conservation

Your data is stored securely on certified servers. While no system is infallible, we make every effort to protect your information.

The shelf life depends on:

  • The nature of the data

  • The purpose of the processing

  • Current legal obligations

Your rights (GDPR)

You have, in particular, the following rights:

  • Access to your data

  • Correction or deletion

  • Objection to or limitation of processing

  • Data portability

  • Withdrawal of consent

  • Complaint to the Belgian Data Protection Authority ( https://www.autoriteprotectiondonnees.be ) )

You can exercise these rights via our contact form or by email to info@pilatestemple.com .

International transfers

We may transfer your data outside the European Union, including via Shopify or our service providers. These transfers comply with the European Commission's standard contractual clauses or are covered by an adequacy decision.

Minors' Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information below to request its deletion. As of the effective date of this Privacy Policy, we are not aware of any instances where we "share" or "sell" (as defined by applicable law) personal information from individuals under the age of 16.

Modifications

We may update this policy for legal, technical, or business reasons. The date of the update is indicated at the top of the page. We encourage you to check this page regularly.

Contact

For any questions relating to privacy or this policy, please contact us by email at:
📩 info@pilatestemple.com